Position: Rapid Rehousing Case Manager

Reports to: Housing Services Program Manager

Exempt Position: 40 hours/week

Starting Salary: $39,520.00-$43,680.00 (DOE), Health and Vacation Benefits

 

If you are compassionate and dedicated in working with our neighbors who are homeless and assisting them in attaining and achieving housing stability- we have a position for you. Individuals interested in joining our team must be committed to social inclusion and social justice, with economic equity for all people. Be empathetic, sensitive to social cues and adept at navigating vary social interactions with a community that is experiencing or has experienced trauma. Have active listening skills and be self-directed.

 

JOB SUMMARY

This position coordinates services to homeless families through Coordinated Entry for All (CEA) systems. Providing housing search and stabilization case management services through a holistic, comprehensive, culturally appropriate social justice lens.

 

JOB RESPONSIBILITIES/ACCOUNTABILITIES

  • Assist families who have been identified through the King County Coordinated Entry for All System with housing search/housing stabilization needs, including mobile- advocacy.
  • Conduct intakes and client assessments, advocate on clients’ behalf
  • Develop client driven service plans, goals & objectives and can maintain confidentiality and adhere to boundaries.
  • Provide housing counseling, agency referrals, resources, and assistance with completing housing application(s) and other related documents.
  • Provide information, resources and referrals to clients to assist them with being self-sufficient.
  • Act as a liaison between landlords/service providers and tenants to address communication barriers; Assist to resolve tenant/landlord issues.
  • Maintain service partnerships with referral agencies.
  • Support staff of other programs and assist in the compilation of client data, statistics and reports as requested by funders.
  • Assist clients in becoming rent ready with financial coaching to improve credit, assisting with resumes, interviews, job search, enrolling them in job training programs and school programs for their children when necessary.
  • Maintain accurate record-keeping of services rendered that are relevant to specific programs and funding requirements.
  • Evaluate clients’ services upon exit and brainstorm effectively on improving services to meet the needs of clients.
  • Participate in staff meetings, case conferences, training opportunities for professional development and other meetings as needed.
  • Perform other duties as assigned by Program Manager

COMPETENCIES, KNOWLEDGE AND ABILITIES:  

  • Knowledge of issues pertaining to housing and homelessness, domestic violence, chemical dependency, mental health and Federal Assistance Programs.
  • Experience in crisis intervention, counseling, advocacy techniques and case management skills.
  • Ability to communicate and work effectively with people from varied racial, ethnic, cultural and socioeconomic backgrounds, sexual orientation and gender identities.
  • Ability to analyze problems, identify alternative solutions and consequences of proposed actions, articulate possibilities and implement recommendations to support goals; demonstrate critical, creative, and reflective thinking.
  • Ability to work independently under minimal supervision and guidance.
  • Able to plan, organize and prioritize work to meet schedules and deadlines
  • Experience in performing administrative duties pertaining to programs
  • Experience in entering data into confidential databases, maintaining protocols around sensitive information.
  • Good oral and written communication and computer skills are required especially Microsoft Office 365

 

REQUIRED QUALIFICATIONS

  • Bachelor’s Degree in Human Services or related field with a least 1-year experience or equivalent work with assisting those who are homeless, at risk of homelessness and/or immigrant and refugees
  • Demonstrated commitment to the empowerment of program participants
  • Preference to individuals with language fluency in Cantonese, Mandarin, or Toishanese
  • Washington State Driver’s License -Reliable transportation for mobile advocacy as job does require travel.

 

InterIm CDA is an equal opportunity employer. We value diverse perspective and life experiences. Encouraging people of all social and economic backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences

 

Please send your resume and cover letter to Lynette Seigafo lseigafo@interimcda.org by June 4, 2021. Applications will be reviewed from May 28, 2021.

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