DV Housing Case Manager

Position: DV Housing Case Manager

Reports to: DV Housing Services Supervisor

Exempt Position: 40 hours/week

Starting Salary: $35,360.00-40,560.00 (DOE), Health and Vacation Benefits

If you are compassionate and dedicated in working with survivors of domestic violence in achieving housing stability and self-sufficiency – Interim CDA has an immediate opening for you.


The purpose of the Domestic Violence (DV) Case Manager is to provide culturally appropriate, intensive case management services to survivors of domestic violence to attain, maintain and sustain housing stability including families in Solace transitional housing program. This position also assists the Supervisor with administering Solace program’s policies and procedures of the funds from the City of Seattle’s and Victim of Crimes programs.


1. Core Responsibilities

· Provide culturally appropriate housing counseling and support services to clients in partnership with participating domestic violence agencies and other service providers.

· Assist survivors with housing search/housing stabilization needs, including mobile- advocacy and assisting with securing documents for various applications.

· Conduct intakes and client assessments; Advocate on clients’ behalf.

· Develop client driven service plans, goals & objectives and can maintain confidentiality and adhere to boundaries.

· Act as a liaison between landlords/service providers and tenants to address communication barriers; Assist to resolve tenant/landlord issues.

· Accompany clients to appointments and provide support for families as they transition.

· Support program staff of other programs and assist in the compilation of client data, statistics and reports as requested by funders.

· Maintain accurate record-keeping of services rendered that are relevant to specific programs and funding requirements.

· Evaluate clients’ services upon exit and brainstorm effectively on improving services to meet the needs of clients.

· Participate in staff meetings, case conferences, training opportunities for professional development and

other meetings as needed.

· Perform other duties as assigned by Program Director.

2. Competencies, Knowledge and Abilities

· Knowledge of issues pertaining to housing and homelessness, domestic violence, and Federal Assistance Programs.

· Experience in crisis intervention, counseling, advocacy techniques and case management skills will be beneficial.

· Ability to relate effectively and respectfully with people from varied racial, ethnic, cultural and socioeconomic backgrounds, sexual orientation and gender identities.

· Ability to work independently under minimal supervision and guidance

· Able to plan, organize and prioritize work to meet schedules and deadlines

· Experience in entering data into confidential databases, maintaining protocols around sensitive information.

· Good oral and written communication and computer skills are required especially Microsoft Office 365

3. Program Development

· Builds and fosters partnerships with other agencies and stakeholders as it relates to DV Services programs.

· Maintains client and program records in accordance with applicable standards and regulations, grant requirements, etc.

· Maintains a high level of ethical conduct regarding confidentiality, boundaries, and professional stature

· Generate and submit monthly, quarterly, semi-annual, annual reports and invoices as required by funders.

· Maintains and monitors contract files as related funding and agreements.



· Bachelor’s degree in Social Work or related field

· 2 years work experience in domestic violence, sexual assault and housing-related services or social services

· Strong organizational and interpersonal skills

· Strong teamwork and independent working skills

· Demonstrated experience in working with diverse populations

· Computer proficiency (MS Office)

· Excellent written and oral communication skills


· Preferably bilingual

· Valid Washington State Driver’s License -Reliable transportation for mobile advocacy as job does require travel

· Ability to multi-task and demonstrate responsibility and dependability to follow-through with program activities


All staff serving survivors of domestic violence has to comply with Washington Administration Code (WAC).

Preferably that the initial 30 hours of training is completed, if not training will be provided.


Interim CDA is an equal opportunity employer. We seek individuals that represent the community we serve bringing with them varied perspectives, skills and lived experiences.

Please send your resume and cover letter to lseigafo@interimcda.org. We will commence reviewing applications from March 31, 2021. This position will remain open until suitable candidates have been selected.

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