Homelessness Prevention Case Manager

Expired on: Sep 30, 2020

Position:       Homelessness Prevention Case Manager

Reports to:           Director of Housing Services Program

Exempt Position:   40 hours/week

Starting Salary:     $36,400.00-$40560.00 (DOE), Health and Vacation Benefits

If you are compassionate and dedicated in working with the vulnerable population in achieving housing stability- we have an immediate opening for you.

NOTE: Due to the current state of emergency due to COVID-19, this position is temporarily operating remotely with limited time in the office. Responsibilities may vary accordingly.

Provide housing search and stabilization services through holistic, comprehensive, culturally appropriate case management services including counseling and advocacy to the most vulnerable.

Reporting to the Director of Housing Services, this position coordinates services to help individuals and families prevent homelessness and achieve housing stability.

  • Assist walk-in and/or phone clients with housing search/housing stabilization needs, including mobile advocacy
  • Conduct intakes and client assessments; Advocate on clients’ behalf
  • Develop client driven service plans, goals and objectives and ability to maintain confidentiality and adhere to boundaries
  • Provide housing counseling, agency referrals, resources, and assistance with completing housing application(s) and other related documents
  • Provide information, resources and referrals to clients to assist clients with being self-sufficient
  • Act as a liaison between landlords/service providers and tenants to address communication barriers; Assist to resolve tenant/landlord issues
  • Maintain service partnerships with referral agencies
  • Support staff of other programs and assist in the compilation of client data, statistics and other information and reports as requested by funders
  • Assisting clients to be rent ready with financial coaching to improve credit, assisting with resumes, interviews, job search, enrolling them in job training programs and school programs for their children when necessary
  • Maintain accurate record-keeping of services rendered that are relevant to specific programs and funding requirements
  • Evaluate clients’ services upon exit and brainstorm effectively on improving services to meet the needs of clients
  • Participate in staff meetings, case conferences, training opportunities for Professional Development and other meetings as needed
  • Perform other duties as assigned by Program Director


  • Knowledge of counseling and advocacy techniques including crisis intervention and case management skills will be beneficial
  • Ability to relate effectively and respectfully with people from diverse backgrounds
  • Must work well with persons of varied sexual preference, racial, ethnic, cultural and socioeconomic backgrounds
  • Ability to work independently under minimal supervision and guidance
  • Can multitask, able to plan, organize and prioritize work to meet schedules and deadlines
  • Experience in performing administrative duties pertaining to programs
  • Experience in entering data into HMIS
  • Good oral and written communication and computer skills are required especially Microsoft Office


  •  Bachelor’s Degree in Human Services or a related field with at least 1-year experience or equivalent work with assisting those who are homeless, at risk of homelessness and or, immigrant and refugees
  • Preferably bilingual in Mandarin, Cantonese and Vietnamese
  • Valid Washington State Driver’s License -preferred

Interim CDA is an equal opportunity employer. We seek individuals that represent the community we serve bringing with them varied perspectives, skills and lived experiences.

Please send your resume and cover letter to cjames@interimcda.org  by Sept 30, 2020. Applications will be reviewed from September 22, 2020.

This position will remain open until suitable candidates have been selected.

Job Category: Housing Services Program
Job Type: Full Time
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